2016 BMW hotel by strengthening the various means of management, improve the incentive mechanism, and strive to achieve the food service industry pacesetter.
To adhere to the standardization, standardization, institutionalization, quality management as the responsibility objectives, improve work responsibility. Procurement of raw materials used to take a single cost accounting, food to quantify management, responsibility to the people. Detailed maintenance repair system, adhere to the "principle of maintenance replacement, repair old, first maintenance maintenance". In accordance with the rules and procedures of the daily classes will be held before the meeting, the weekly meeting and monthly economic analysis. To strengthen staff training, improve the overall quality of staff, according to the needs of the hotel service industry, to strengthen the training of personal consumption, business reception, reception desk, associations and other forms of the feast, and to attract customers with special service skills. Make the management of personal income and economic benefits, the hotel management team, work execution combining performance appraisal methods, refinement of reward and punishment measures.
Strengthen the management of marketing work, strengthen the function of marketing work, stabilize the old customers, increase new customers. Take different forms, such as SMS, WeChat's blessing, regular visits and other practices, the customer's hotel service, food quality and hardware facilities advice, timely rectification. And take a series of marketing tools, such as food and beverage department launched a special offer every week to launch a new dish; dishes; consumption to reach a certain amount of customer specified gift dishes, to reward customers, so that customers frequently, improve boarding rate.
In order to reflect the company for the vast majority of workers as a manifestation of love, a sense of superiority of BMW, BMW launched the hotel preferential measures for the profits of business group employees and friends.
1, the group of employees in the BMW hotel restaurant to enjoy 15% off discount, for the package table to enjoy 12% off; by the internal staff of the package table by 10 percent off discount. Group employees and their relatives and friends in the hotel room to enjoy 25% off discount, the internal staff introduced by customers in the hotel room to enjoy the hotel agreement price (15% off).
2, in order to encourage internal staff to participate in the enthusiasm of the hotel marketing, the hotel is actively involved in the marketing work of the group of employees in different ways to reward.
BMW hotel will continue to deepen the management, to the successful completion of the group's reception tasks, the successful completion of the hotel's annual economic goals and the creation of the BMW group hospitality service brand to carry out the work of the core.